The infrastructure is housed in highly secure data centres, which utilise state-of-the art electronic surveillance and multi-factor access control systems. Data centres are staffed 24×7 by trained security guards, and access is authorised strictly on a least privileged basis. All personnel must be screened when leaving areas that contain customer data. Environmental systems in the data centres are designed to minimise the impact of disruptions to operations. Multiple geographic regions and locations ensure resilience in the face of most failure modes, including natural disasters or system failures.
The infrastructure has been designed to provide optimum availability while ensuring complete customer privacy and segregation. Information about the physical address of our centres is safeguarded and limited to essential onsite personnel.